📍Worthy Joint Secretary (Admin), MoNHSR&C Visits 1166 Sehat Tahaffuz Helpline 📍

Mr. Syed Salahuddin Ahmed, worthy Joint Secretary (Admin), Ministry of National Health Services, Regulations & Coordination Islamabad visited the 1166 Sehat Tahaffuz Helpline at the Federal Directorate of Immunization today to review its operational management and ongoing services. He was wlecomed by Dr. Musa Khan, Director General, FDI The Expanded Programme on Immunization – Pakistan.
During the visit, Ms. Huma Shaukat, Call Center Manager, provided a comprehensive briefing on the functioning and performance of the state-of-the-art 1166 Sehat Tahaffuz Helpline, which plays a pivotal role in providing timely and accurate health-related information to communities across Pakistan. Joint Secretary (Admin) commended Dr. Musa Khan, DG FDI and the entire team concerning this initiative.
The discussion focused on strategies for system upgrades, further strengthening service delivery, and the implementation of the HIV Programme through the helpline platform. Mr. Syed Salahuddin Ahmed emphasized the importance of community engagement and feedback, highlighting that listening to parents, caregivers, and the general public is essential for building trust in public health services. He also interacted with the agents and took a keen interest in all aspects of the 1166 Sehat Tahaffuz Helpline.
The 1166 Sehat Tahaffuz Helpline continues to serve as a vital communication bridge between health authorities and the public by addressing queries, providing counseling, and supporting awareness regarding immunization and other health programmes through a dedicated team of trained staff and doctors.
#VaccineWork Government of Pakistan